Shipping policy
ESTIMATED DELIVERY TIME
We process orders on business days which are Monday through Friday, Eastern Standard Time, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
The Order Cut-Off Time: 6:00 PM (GMT-05:00)
Delivery time = Production time + Shipping time
Country: United States
- Shipping methods: Economy
- Processing time: 1~3 business days
-
Shipping time: 7~10 business days
Country: Rest of the World (including Canada, Australia, and the United Kingdom)
- Shipping methods: Economy
- Processing time: 1~3 business days
- Shipping time: 8~12 business days
*Orders can be cancelled or modified within 24 hours after being placed
SHIPPING COSTS
United States
- Order value below $59: Shipping charge $4.95
- Order value over $59: Free of charge
Rest of the World (including Canada, Australia, and the United Kingdom)
- Order value below US $59: Shipping charge $6.95
- Order value over US $59: Free of charge
TAX
Taxes at Checkout:
We do not charge additional sales tax or VAT at checkout. The amount shown for your order and shipping is the total charged by our store.
Duties & Customs:
International orders (including Canada, Australia, and the United Kingdom) may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are not included in our prices or shipping fees and are the buyer’s responsibility.
TRACKING
After ordering, you can track the order using the tracking number. Visit our Tracking page, where you can see the tracking system. Please contact us at support@cheeterrain.com. We will inform you that your order has been shipped.
IN-TRANSPORT DAMAGE
If you find in-flight damage, please contact customer service. If the package was delivered without your presence, please contact us at support@cheeterrain.com